Refund Policy
GrowVita Return & Refund Policy
At GrowVita, we believe parents should make confident and informed choices.
Our products are food-based nutrition products for children, designed to support growth, energy, digestion, and brain development gradually through daily use, not instant results.
This policy explains when a return or refund request may be considered.
By placing an order on growvita.pk, you agree to the terms outlined below.
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Important Understanding
• GrowVita products are nutritional food products, not medicines
• Results may vary from child to child based on age, consistency, diet, and routine
• Natural ingredients work progressively, not overnight
• The Money Back Guarantee does not apply to short-term or one-time use
• Refunds are not based on instant results or unrealistic expectations
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Minimum Usage Requirement
GrowVita products are meant to be used as part of a daily food routine.
To be eligible for a return or refund request:
• The product must be used consistently for at least 60–90 days, as recommended
• Usage must follow the suggested serving instructions
• The product must be used as part of a regular diet, not as a trial or occasional intake
Requests made after very short-term use will not be considered, as GrowVita products are not designed for immediate visible results.
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Proper Usage Requirement
For a request to be considered, the product must have been:
• Used according to the recommended serving size
• Used regularly without long gaps
• Not overdosed, misused, or altered
Improper or inconsistent usage will make the request ineligible.
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Medical Disclaimer
• GrowVita products are not a replacement for medical treatment
• Refunds will not be issued if the product was used to replace, stop, or modify prescribed medication without medical supervision
• Any medical condition requiring prescription treatment is outside the scope of GrowVita products
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Lifestyle & Diet Consideration
Refund eligibility also depends on reasonable usage conditions:
• The product was used alongside a balanced diet
• It was not treated as a sole solution
• Regular habits that directly contradict nutrition support (excessive junk food, irregular routine) were not continued
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Return Requirements
If all eligibility conditions are met:
• The remaining product must be returned in original packaging
• Return shipping costs are the responsibility of the customer
• Proof of purchase is required
• Basic feedback on usage experience must be provided for internal review
Products that are empty, damaged, or improperly returned will not qualify.
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Non-Refundable Situations
Refunds or returns will not be provided in the following cases:
• Incomplete or short-term usage
• Change of mind after purchase
• Expectation of instant or guaranteed results
• Incorrect or inconsistent usage
• Failure to follow serving instructions
• Medical conditions requiring prescription treatment
• Products purchased under promotions or special offers (unless defective)
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Refund Review & Processing
If a return or refund request is approved after review:
• Refunds are processed only after the returned product is received and inspected
• Approved refunds are issued via the original payment method, where applicable
• Processing time may vary depending on payment method and review period
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Right to Decline Refund Requests
GrowVita reserves the right to decline any return or refund request that does not meet the conditions stated in this policy.
All decisions made after review are final.
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Policy Updates
This policy may be updated or modified at any time without prior notice.
The version published on the website at the time of purchase will always apply.
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Final Note
GrowVita focuses on honest nutrition, realistic expectations, and long-term food habits for children.
This policy exists to protect both parents and the brand by setting clear, fair, and transparent guidelines.
